Shipping

Domestic

Rosietrue.com offers free domestic ground shipping on orders $100 + over. Three words: add. to. bag!

All orders placed Monday through Thursday before 1pm EST will begin processing and ship within 48 hours pending availability and credit card authorization. All orders placed Friday, Saturday and Sunday will begin processing but not ship until Monday .At the time of checkout you will have the option to choose an expedited form of shipping quoted from official UPS shipping rates. Once your order has shipped you will receive an email confirmation and tracking number. RosieTrue.com ships via UPS and therefore is unable to ship to PO Boxes.


International Shipping

All International orders are Final Sale. Returns will not be accepted.International shipping charges are based on several factors, including total price of items, the weight of the package, and its destination.Rates usually range between $25-$75. Once your order has been submitted Customer Service will email you your total including shipping charges. Most shipments will be sent via the U.S Postal Service, all others will be sent by UPS.Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from Rosietrue.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international Customers and Customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.Also, we may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.


Refused Shipments

If you decide to refuse any shipments from Rosietrue.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to rosietrue.com. This amount will be subtracted from your merchandise refund.

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